Mall security officers are required to respond to a variety of situations, from lost children to criminal activity. They must effectively interact with the public, with mall tenants and management, and with local law enforcement.
We ensure that our officers are qualified to handle any safety and security situation that may arise in a shopping mall. Our mall security services are designed with the needs of your facility and location in mind; everything from uniform to daily duties can be fully customised.
Our mission in mall security is to represent mall management in a positive manner, protect from losses, and serve the public. Our mall security services are designed to prevent loss or damage due to:
- Theft and pickpocketing
- Vandalism and graffiti
- Trespassing and vagrants
- Safety hazards (spilt liquids, unsafe promotional displays)
Our Shopping mall security services are designed to build a good relationship with Mall Tenants by using:
- Courtesy
- Common sense
- Tact
- Diplomacy
- Extensive knowledge of the site
Our Shopping mall security services are designed to build a good relationship with Public by:
- Giving directions
- Enforcing all rules and regulations
- Assisting in special circumstances (lost children, vehicle lock-outs)
- Politely correcting discrepancies
- Being pro-active
- Directing media to appropriate person(s)
